Rent Payment Policy

At Venture Residences, we want your home to be a place you can count on — and we know that life sometimes makes that harder. This page explains when rent is due, what happens if it’s late, and the options available to you if you need a little flexibility. If you’re ever unsure, please reach out to your Property Manager early.

When Rent Is Due

Rent is due on the 1st of every month.
You have a grace period through the 5th — no late fees during this window.
Starting the 6th, a late fee is applied, and a daily late fee begins accruing on the 7th. Late fee amounts are listed in your lease and vary by property.

Need more time? Don’t wait until the 5th to reach out. The earlier we know, the more options we have to help.

Options If You’re Falling Behind

We have a few ways to help residents who are temporarily stretched. Most of these start with a quick conversation with your Property Manager.

Flex Rent

Flex Rent lets you split your monthly rent into smaller, more manageable payments. You can apply directly through your Resident Portal, and approval typically comes back quickly. If Flex Rent works for you, it’s usually the simplest path.

Split-Payment Plan

If Flex Rent isn’t available to you and you need to consistently divide your monthly payment, we can set up an in-house split-payment arrangement. A small administrative fee applies. Just reach out to your Property Manager to get it started.

Payment Plan for a Past-Due Balance

If you’ve fallen behind on a specific month, we’re willing to work with you on a structured plan:

Pay 50% of the balance up front.
Sign a Promise to Pay committing to a specific date for the remaining 50%.
Once that’s in place, we’ll pause further collection action as long as the agreement is honored.

What the Timeline Looks Like

If rent goes unpaid and we haven’t heard from you, here’s the standard timeline. Our goal is always to resolve things well before this runs its course.

When	What Happens
1st	Rent is due.
2nd – 5th	Grace period — no fees.
6th	Late fee applied. A 5-Day Notice for Non-Payment is delivered.
7th onward	Daily late fees begin accruing.
After the notice expires	If the balance hasn’t been paid in full and no payment plan is in place, an eviction filing may be initiated.

Eviction is always our last resort. If you reach out, apply for Flex Rent, or set up a payment plan before the notice expires, we can almost always avoid getting here.

A Few Things to Know

Late fees are part of the lease and are not typically waived. If you believe there’s an unusual circumstance, talk to your Property Manager.
Communication matters. The single best thing you can do if rent is going to be late is tell your Property Manager early.
We follow Arizona law on all notices and filings. Nothing on this page replaces the terms of your lease or the legal notices you may receive.

How to Reach Us

The fastest way to start a conversation is through your Resident Portal or by contacting your Property Manager directly. We’re here to help you stay in your home.